We're sorry to see you go. Below you'll find instructions on how to delete your LoveBug account and manage your data.
The fastest way to delete your account and all associated data is directly through the LoveBug mobile application.
Navigate to your profile tab and tap on the Settings icon.
Tap on Account Settings or look for the Delete Account option at the bottom.
Follow the on-screen prompts to confirm. You may be asked for a reason (optional) to help us improve.
Immediate Effect: Once you confirm, your profile will be hidden from other users immediately, and your data deletion process will begin.
If you are unable to access the app or prefer a manual deletion, you can request account deletion via email.
Please send an email from your registered email address (if applicable) or provide your registered phone number to:
Required Information:
Our support team will process your request within 48 to 72 hours. You will receive a confirmation email once the deletion is complete.
When you delete your LoveBug account, the following happens:
Retention for Legal Compliance: In accordance with our Privacy Policy and applicable laws, we may retain certain information (such as transaction records or reports of serious policy violations) for a limited period for legal, tax, or safety purposes.
For more detailed information, please refer to our full Privacy Policy.